Frequently Asked Questions
Get the answers you need to keep moving.
How long does shipping take for Reebok orders?
Standard shipping typically takes 3-7 business days. If you are a Reebok UNLOCKED member, you can enjoy free standard shipping on all orders.
What is your return policy?
We offer free returns within 30 days of your purchase. Items must be in their original condition with tags attached to be eligible for a full refund.
How do I find the right shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart for the most accurate fit.
Can I cancel or change my order after it's been placed?
To ensure fast delivery, we process orders immediately. You have a 15-minute window after placing an order to cancel it via your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.
Are Reebok products covered by a warranty?
Yes, we stand by the quality of our gear. If a product has a manufacturing defect or quality issue within 6 months of purchase, please contact our customer service team for a replacement.